As a frontline Phoenix Zoo staff member for over 10 years, I have encountered almost every possible question about our annual holiday light event; ZooLights.
Here are the top 5 questions asked:
What’s so special about ZooLights?
ZooLights is the largest light display in all of Arizona, with approximately 3.5 million LED lights and 600 light sculptures. Every light display sculpture is created, designed and installed by a dedicated ZooLights crew of just 4 guys. Each year the Zoo presents a different theme for ZooLights using both old and new light sculptures. No two years of Zoolights are every the same because we move the light sculptures to new locations throughout the trails of ZooLights and introduce new displays based on the current year’s theme and staff suggestions. This year, the theme is: Wildlife into Wild Lights!
When is the best time to arrive to view ZooLights?
That is a very subjective question. Some folks like to walk around ZooLights when there are a lot of people walking
around them. Others like to come when there aren’t so many people here so they can take their time and really take in all the lights.
In all my years of experience, I have discovered that it seems that the best times to come to the Zoo for ZooLights is to come early—as early as 5:30pm or to come later in the night, as late at 9pm (especially if you plan on coming on a Wednesday, Friday or Saturday night – our 3 busiest nights of the week). Sunday throughTuesday and Thursdays are generally the slower nights of the week. The week between Christmas and New Year’s Eve are also our busiest nights because the kids are out of school and families are in from out of town. Most guests who visit the Zoo for ZooLights are here for 1½ -2 hours, but ZooLights can be walked in an hour or less.
Where can I park?
It’s a great idea to carpool with friends and family if you plan to attend ZooLights. Not only would you be freeing up parking spaces, but you would be helping the environment! By arriving early or even late, you just might have an easier time finding parking in the Zoo’s main parking lot. Remember, if it’s not designated as a parking spot, you probably shouldn’t be parking there. On our busier nights, we open a satellite parking lot at Phoenix Municipal Stadium and provide a walking path between that lot and the Zoo. If you do end up parking in the satellite parking lot, give yourself approximately 20 minutes each way to make that walk to and from the Zoo.
How can I avoid the long ticket lines?
Buy your tickets in advance online on the Zoo’s website, http://phoenixzoo.org/events/ZooLights/. You will save a lot of time if you plan ahead and buy in advance. However, if you do not have access to a printer and can’t make it to the Zoo prior to your ZooLights visit, you would be better off waiting to purchase your tickets when you arrive the night you would like to attend. While we would be happy to look up your ticket order with your order or confirmation number, you will have to wait in the long line you were trying to avoid in order for us to do so.
Also, when purchasing your ZooLights tickets online, you should give yourself a lead time of about 2 hours to make sure your tickets have been processed and emailed to you. Once that email has arrived (check your spam folder), be sure to open the attached PDF and print your tickets out – making sure not to print more than 1 ticket per 8½ X 11 sheet of paper. If you have any issues printing your tickets, make sure to bring in your order or confirmation number, but please remember, that you need to wait in line to have us look up and reprint your tickets.
The Phoenix Zoo does not have the ability to scan barcodes off electronic devices, so if you only have your tickets on your mobile device, you will need to wait in line to have us look up and reprint your tickets.
You can also purchase tickets at any Valley Fry’s Food Stores.
What are the can’t miss things to do this year (fees may apply)?
Polar Slide is the newest activity to hit ZooLights and can only be found here at the Phoenix Zoo down by the Main
Lake. This 200’ slide is so much fun – and anyone can go down the slide (as long as you are 4 years old and older and 38” or taller). I personally have slid down the slide over 20 times since it opened on November 11th. How anyone can go down the slide without screaming is beyond me!
The Music in Motion Dancing Trees light show, located on the south side of the Main Lake, is also a personal favorite. These trees dance on a continuous loop, so even if you arrive as they are just ending, another show is just minutes away.
Jengo, the life-sized talking Giraffe, is making his 6th ZooLights appearance this year – stop by and say “hello”! Sometimes during ZooLights, Jengo gets a cold and decides to take the night off, so be sure to check at the Admissions window to find out if he’s performing the night of your visit.
Carriage rides (Mon-Tues) and Wagon rides (Wed-Sun) provide an exclusive pathway that can only be enjoyed from the ride. Carriage rides can accommodate groups up to 4 at a time and Wagon rides can accommodate up to 12 at a time.
Everyone’s favorite interactive exhibit is back! Stingray Bay is now open and those stingrays can’t wait to meet you! If you arrive around 7:30pm, you just might be able to purchase food to feed the stingrays. Now that is a fun time! Worried that it’s too cold to touch the stingrays? Don’t be! The stingrays swim in 80° water, so you can warm your hands as you touch the stingrays!
Camel rides are also a fun thing to do during ZooLights and are located near the Dancing Trees show. And no visit to the Zoo, day or night, is complete without a ride on the Endangered Species Carousel located next to the Polar Slide.
On a personal note, one of my favorite things to do during ZooLights is to get a hot chocolate and search for light sculptures such as the Stay Puft Marshmallow Man, the flame breathing dragon, the flame head, the alien head and spaceship. I also keep my eye out for the 3-D light sculptures – like this year’s life-sized lion.
Hopefully this tips and suggestions help you plan the perfect night of ZooLights for you and your family! Can’t wait to see ya!
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